Support Center

Welcome to the QikSend Support Center. We're here to help you get the most out of our platform.

Getting Started

New to QikSend? Here are some resources to help you get started:

• Quick Start Guide: Learn the basics of setting up your account
• Video Tutorials: Watch step-by-step guides for common tasks
• Best Practices: Tips for effective communication campaigns

Frequently Asked Questions

Account & Billing

• How do I upgrade my plan?
  Go to your account settings and select "Billing" to view and change your plan.
• Can I cancel my subscription?
  Yes, you can cancel your subscription at any time from your account settings.
• Do you offer refunds?
  We offer refunds within 30 days of purchase for annual plans.

Messaging

• What message types are supported?
  We support SMS, Email, and WhatsApp messages.
• Are there any sending limits?
  Limits depend on your plan. Check your dashboard for current limits.
• How do I import contacts?
  Use our CSV import feature in the Contacts section.

Technical Issues

• Messages not sending?
  Check your gateway settings and account balance.
• API not working?
  Verify your API key and endpoint URLs in our documentation.

Contact Support

Can't find what you're looking for? Our support team is here to help!

Resources

• API Documentation
• Blog & Updates
• Privacy Policy
• Terms of Service

System Status

Check our system status and any ongoing maintenance at: status.qiksend.com

Feature Requests

Have an idea for a new feature? We'd love to hear from you! Send your suggestions to: features@qiksend.com